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LOCATION

Home Office

fast-time
JOB TYPE

Full time

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BUSINESS TRAVEL

Up to 25%

About catworkx

As an Atlassian Platinum Enterprise Solution Partner, catworkx supports companies and teams of diverse industries, sizes and areas around Atlassian products such as Jira Software, Jira Service Management, Confluence, Bitbucket and Bamboo. A platform for digitizing your business processes.

The Use Cases of our solutions include task, project and portfolio management, Agile software development incl. DevOps, requirements and test management, CRM, IT service management with CMDB, enterprise service and process management, budget management, wiki & intranet, meeting protocols, surveys, blogs, online learning platform (LMS), time recording and resource management, identity and access management (IAM/IDM), remote contract management and much more.

The portfolio ranges from requirements analysis, concept and design to configuration, implementation, integration, in-house app development, as well as training and daily support.

Do you want to be part of a highly dynamic team?

Then support our customers as a personal Atlassian expert.

Your tasks

  • You are the interface to our customers in order to accompany the digital transformation

  • You analyze the requirements and needs of the customers and implement them in the Atlassian tools

  • As a communication talent you form the interface between customers and internal specialists

  • You plan the integration of the Atlassian software independently with the customers and handle it efficiently

  • Training and workshops at our customers are a welcome change to the home office for you (10% willingness to travel within the DACH region)

  • You can identify yourself with the requirements of the customers and set impulses to develop the potentials of the customers further

  • You are a creative mind and help customers to get the most out of Atlassian tools

Your Skillset

  • You have at least 2 years of professional experience in Atlassian Jira consulting / solution design

  • You can configure and administer Atlassian products and the system landscape

  • You have fluent German skills, written and orally

  • You enjoy solving tricky requirements of customers from various industries and departments and implementing them in a customer-specific way 

  • You are service-oriented and respond to customer needs independently and with commitment

  • You are communicative and enjoy working in a young team

  • You have a good understanding of customer-specific requirements and data modeling 

  • You are flexible and able to react spontaneously to new requirements and to include them in your planning. 

  • Virtual DNA: We work full remotely - and therefore all meetings take place virtually, so you should be able to structure yourself well and not be shy in front of the camera 😉 

Optional skills

  • Experience with agile methods (SCRUM, Kanban)

  • Ideally you have worked in technical support before

  • Knowledge with Jira workflows, authorization schemes, notification schemes or mask schemes

  • You have experience as an administrator / power user level with Atlassian products (especially Jira) in medium to large corporations

  • You already have an Atlassian certification? Perfect!

  • ITIL certification

  • Willingness to learn scripting languages

Your fit into our team if you

  • Can work independently and on your own responsibility
  • You are a team player and enjoy working with people
  • You are productive in the home office

We offer you

  • Remote Work
    catworkx is a remote company - and not just since Corona. With us you get real remote culture and not a temporary solution. We offer you the social cohesion and the tools to feel comfortable in your home office and to live out your skills.

  • Young team
    We are a young team with big ambitions. This means that you will learn a lot of new things with us, you can contribute your skills and you don't have to be afraid of formalities.

  • Flexible working hours
    As long as there are no important meetings, you can start and stop when it suits you. 

  • Work equipment
    Team Apple or Team Penguin? Doesn't matter! We give you the tools with which you can work best. 

  • Events
    Successes have to be celebrated. That's why we meet once a year with the whole company. The regional teams once a quarter.

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