What are the differences between Jira Software, Jira Service Desk and Jira Core
What are the differences between Jira Software, Jira Service Desk and Jira Core From Jira 7 onwards, Atlassian has split Jira into 3 different standalone products. This page compares their differences to let people know which Jira edition they need
Before Jira 7 | Jira | Jira + Jira Agile app | Jira + Jira Service Desk app |
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Use Cases |
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Targeted users |
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Keywords |
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Bundled project templates |
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Pricing | Based on number of users | Based on number of users | Based on number of agents |
Licensing |
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Additional notes |
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Features Comparison
Things you should know
- The 3 editions have the same look and feel to provide a consistent project experience
- The 3 new Jira editions can be purchased separately, but they can be installed together to provide a unified Jira instance for an entire organization
- The number of licensed users are accumulative. This means you don’t need to pay for features that are not needed by every users
- It is still possible to customise Jira to tailor to your business needs
- The 3 JIRA platforms are available either self-hosted or Cloud.